What is the state of the USB light? Is your software set to scan in color? Is the receive to PC option selected? Are graphics or text missing? HP has scanned your product but currently has no suggestions for driver updates.
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Are you using the correct word processing application? The list of all available drivers for your product is shown above. Does the original have tightly spaced text? Select your operating system and version. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here.
Europe, Middle East, Africa. Operating System – Windows 7, Windows 8, Windows 8.
HP Pro Microtower PC – Driver Downloads | HP® Customer Support
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube. Is the original loaded correctly? Is your software set to scan in color? Solution and Diagnostic Data Collection. Are there too many devices connected to the phone line? tain
Pages did not print Is there a message on your computer screen? Are you using the correct word processing application? Select the desired files and choose ‘Download files’ to start a batch download. This could take up to 3 minutes, depending on your computer and connection speed. Incoming fax calls are not being answered Is the answer mode set to manual?
Is the rings-to-answer setting set correctly?
HP LaserJet All-in-Ones – Use the software in Windows to scan | HP® Customer Support
Is the phone cord connected properly?
HP Customer Support – Software and Driver Downloads
Does the file have blank pages? Are there too many devices connected to the phone line? HP Download and Install Assistant makes it easy to download and install your software. Follow this checklist to stop these prints: How will I know if it is working?
HP LaserJet All-in-Ones – Use the software in Windows to scan
If your All-in-One model is not listed above, it is not supported. Is the original loaded correctly? Is there a poor phone line connection?
Is media being pulled into the printer correctly?
Are you using a surge protection device? Is there a poor phone connection?