If you still face the same issue then you may check for the updated USB device drivers using windows update. It was easy to set up on my Aspire Netbook. We’ll see how reliable Keep us posted with the status of the issue. The device will have a yellow alert symbol on it.

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CnM Ultra Slim External DVD/RW

Alternatively, if the update fails to register and download the requisite drivers for the device, you can also use the vendor id of the Bluetooth device and look for it in the PCI Vendor and Device Lists. This is the second one i have bought i was so pleased with the first one and having a few computers it made it very easy to use.

Select Systemand then click on Device Manager. Links relevant to Windows 8.

CnM Ultra Slim-line Portable External DVD reader/writer

Any more suggestions anyone, apart from those suggested above? Thank you for your reply. Thanks for marking this as the answer.

Unfortunately my problem is still not sorted. Only used it once, literally plug and go, set itself up immediately, copied fine. Make a note of the PID value. From the context menu that appears, click on the following and check if it helps to resolve the issue.


Follow the below recommended methods and see if it helps to resolve the issue. Hope the above information was helpful. I have the same question This article contains steps for Windows 8. Check if at all there is an exclamation mark along the driver, it suggests issues with the driver installed.

CnM Ultra Slim External DVD/RW – Optical & Media – Tailored Systems

I was really pleased with this DVD driver. Expand Universal Serial Bus Controller.

It was easy to set up on my Aspire Netbook. Right click on the driver and select Uninstall. However, serious problems might occur if you modify the registry incorrectly. Any more suggestions gratefully received.

They were the first place I tried to get help with this problem. Repeat the step 2 to uninstall all items under “Universal Serial Bus controllers”. I just plugged this in to it via USB and the drivers loaded themselves within about a minute, it then had no problem reading any of my software discs I wanted to load onto the This section, method, or task contains steps that tell you how to modify the registry.


To uninstall the drivers from device manager follow the steps below: Did these sections only apply if the result from Method 2 showed that the device was NOT up to date? Windows has determined the driver software for your device is up to date. If it’s that important I use another way or work-around. I would like to assist you further from here. I checked out the additional resource: Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

Follow these steps to run the windows in built troubleshooter: Top Source Date Rating. I will work my way through them, and let you know how I get on. Considering taking it back for a refund wlim seems mainly unusable.